How long will my delivery take?

Every order received by Rapid Medical Supplies before 5pm AEST will be dispatched on the same day. We're proud of our track record, which has seen 95% of deliveries to most metropolitan areas made in just 1-2 days. (Express service).  Some bulk boxes may be sent by road express, which will delay the shipping by 1-3 business days depending on your state & Territory.

Metropolitan Area
Brisbane, Gold Coast, Sydney, Melbourne, Perth*
Express: 1-2 Business Day
Standard/Premium: 2-7 Business Days

Adelaide
Express: 1-2 Business Day
Standard/Premium: 2-9 Business Days

Regional Area
Queensland, New South Wales, ACT, Victoria, South Australia
Express: 1-3 Business Days
Standard/Premium: 2-8 Business Days

Western Australia*
Express: 1-3 Business Days
Standard/Premium: 3-16 Business Days

Northern Territory
Express: 1-4 Business Days
Standard/Premium: 3-16 Business Days

Tasmania
Express: 1-3 Business Days
Standard/Premium: 3-16 Business Days

**The above days are only to be used as a guide, and not a guarantee.**

Please read full terms and conditions of delivery times here.
Please read full Shipping policy for delivery and dispatch here.

**Please note: Some bulky items will be shipped standard, not express shipping**

Shipping & Dispatch Notice

We aim to dispatch most orders within 1–2 business days. However, due to the specialised nature of some items—such as electric wheelchairs, oxygen machines, and high-value medical equipment—additional time may be required for thorough quality control (QC) checks prior to dispatch.

In rare cases (e.g. during high sales events like End of Financial Year or due to high demand), dispatch times may extend up to 3–5 additional business days.

Some products may also be shipped from different warehouse locations (e.g. WA), which can affect transit times.

We appreciate your patience as we work to ensure your order arrives safely and meets our high quality standards.